At Emily Tires, we strive to provide high-quality auto accessories and tires. Please read our Return and Refund Policy carefully before making a purchase.
1. No Returns or Exchanges
- All sales are final. We do not accept returns or exchanges on any products once delivered.
- Customers are responsible for ensuring the correct product is ordered before confirming the purchase.
2. Damaged or Defective Items
If you receive a damaged or defective product, you must report it within 24 hours of delivery by following these steps:
- Email us at [email protected] .
- Attach clear photos of the damaged or defective item.
- Provide a brief description of the issue.
Once we review your claim, we will notify you about the next steps. If approved, we may offer a replacement or refund at our discretion.
3. Refund Eligibility
Refunds will only be issued under the following conditions:
- The item was damaged or defective upon arrival, and the claim was submitted within 24 hours of delivery.
- The product was incorrect due to our error.
4. Cancellations
- Orders can only be canceled before they are shipped. Once shipped, cancellations are not allowed.
- To request a cancellation, contact us immediately at [email protected].
5. Contact Us
For any questions regarding returns or refunds, please contact:
Emily Tires
Email: [email protected]